FAQ
Questions players actually ask about mmr800
Here you'll find answers to over 20 of the most common questions Myanmar players ask about deposits, withdrawals, playing on mobile, Shan Koe Mee, 2D / 3D lottery, and more.
It's completely normal to have questions when you first start playing at mmr800. This FAQ page is built around 4 main topics players run into — withdrawals, deposits, mobile and technical issues, and information on Shan Koe Mee and 2D / 3D lottery. Our dedicated Live Chat team is available 24 hours a day in Myanmar language, so if you can't find what you're looking for here, feel free to reach out.
Browse by category
Questions about withdrawals
Withdrawals at mmr800 are normally completed within 1 hour. It may vary slightly depending on the amount, payment method, and time of day, but if it's been over 1 hour, contact us via Live Chat to check. The minimum withdrawal amount is 10,000 Ks.
If your withdrawal request is Pending, please wait 1 hour first. If it has been over 1 hour and you have not heard anything, contact mmr800 Live Chat. We are available 24 hours in Burmese. If you have your request ID and your own payment account number ready, we can resolve it faster.
Yes. mmr800's withdrawal service is open 24 hours a day, 7 days a week — no matter the time or day, including public holidays. Whether it is past 1 AM or a monastery holiday, we process withdrawal requests. Since transfers are made via KBZPay, Wave Money and AYA Pay, they do not depend on bank office hours.
The KBZPay / Wave Money / AYA Pay account you use to withdraw at mmr800 must be registered in the player's own name. This is a policy set in place for financial security and to protect the player's account. If you attempt to withdraw to an account under a different name, the request will be held and handled through Live Chat.
Yes. Once you receive the welcome bonus, you must meet a wagering requirement of bonus amount × 20 before any winnings from the bonus can be withdrawn. For example — if you deposit 20,000 Ks and receive a 30,000 Ks bonus, the wagering requirement is 30,000 Ks × 20 = 600,000 Ks. You can see your remaining wagering amount in real time on your Account Dashboard.
Deposit Questions
To deposit at mmr800 with Wave Money — (1) Log in and open the Deposit menu, (2) select Wave Money, (3) send money to the Wave Money number shown, (4) take a screenshot of the Wave Money transaction slip and submit it. You can start with a minimum of 10,000 Ks and your account will be credited shortly after deposit.
mmr800 charges no fees for deposits. No platform fee is deducted when depositing via KBZPay, Wave Money or AYA Pay. However, the payment platform itself may charge its own fees, so please also check your wallet app's policy.
If your account has not been credited around 15 minutes after sending — check whether you have a payment confirmation, and check whether you forgot to upload the slip in the Deposit Form. If that is the case, send the slip along with your account details in Live Chat and we will check and resolve it.
The minimum deposit at mmr800 is 10,000 Ks, and this applies to all three payment methods — KBZPay, Wave Money and AYA Pay. Starting from 10,000 Ks you can play including with the welcome bonus, so even players on a tight budget can join in.
When depositing with KBZPay, only use mmr800's official KBZPay number shown in the Deposit menu — do not use a saved old number, as the number may change after a page refresh. After sending, you must submit the transaction slip in the Deposit Form right away. Without the slip, the deposit cannot be matched to your account.
Technical Issues
If you get disconnected during Live Casino or slot games, the game server records the result, so when you reconnect you can check your wins / losses and game history in Game History. To avoid disconnections, play in a spot with a strong WiFi signal.
Android phones (Chrome): open mmr800.bet in Chrome, then tap the menu (three dots) → "Add to Home screen" → "Add". iPhone (Safari): open mmr800.bet in Safari, tap the Share button → "Add to Home Screen" → "Add". This way you can access the site quickly, just like an app, without needing to install anything.
mmr800 is a browser-based platform, so there is no app to download. It runs well on Chrome, Safari and Firefox. Whatever phone model or OS version you have, just open the site and log in to play. If you want to save data, playing over WiFi is the better option.
Clear your browser cache. On Chrome: Settings → Privacy and Security → Clear Browsing Data → check Cached images and files → Clear. On Safari: Settings → Safari → Clear History and Website Data. After clearing the cache, close and reopen your browser. If that doesn't solve the problem, contact us via Live Chat.
First, carefully re-enter your username and password — make sure Caps Lock is off. If you are not sure you remember it, use Password Reset: on the mmr800 login page, click "Forgot Password" and reset it using your registered email or phone number. If that still does not work, contact us via Live Chat.
Shan Koe Mee and 2D / 3D
Yes. All Shan Koe Mee, 2D and 3D games at mmr800 can be played through your mobile browser. No app download needed — just open mmr800.bet in your phone's browser, log in, and jump straight into the game lobby. The touch screen experience is well-optimised and runs smoothly.
Shan Koe Mee is a traditional Myanmar card game played with 3 cards. The player whose 3-card total has the highest last digit wins — a total of 9 (Koe Mee) is the highest possible. If the total goes above 9, only the last digit counts. In Live Dealer Shan Koe Mee, a real dealer handles the cards live, giving you the same feel as playing Shan Koe Mee in person.
The 3D lottery result is drawn based on officially issued lottery numbers. Matching all 3 digits is harder, so wins are less frequent, but the payout is higher. In mmr800's 3D game, result data is recorded in the game history so players can verify it. There is no tipping system to predict the correct numbers.
In 2D lottery, you bet on guessing the winning number from two digits (00 to 99). mmr800's 2D game clearly displays the result draw time in the game lobby, and you can also check the result history. Please note that no matter which number selection method you use, the winning number is determined purely by a fair random process.
The minimum and maximum bet amounts for 2D / 3D lottery games can be checked inside the game and may vary depending on the game type and bet type. If you are unsure about the maximum bet, you can ask via mmr800 Live Chat — we answer in Myanmar language 24 hours a day.
We are here to help
Whether your question is not listed above or you just want to know more — mmr800 Live Chat is available in Myanmar language 24 hours a day, and you can also reach us by email.
Live Chat — Myanmar language, 24 hours